We ship nationwide. Free standard shipping on orders over AED 150.

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SHIPPING INFORMATION

“Depending on the item(s) you purchase on halaplants.ae and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods.

No. We are currently shipping only in UAE.

Tracking your order is simple and easy to do. We will send you an email letting you know once your order has shipped. You can log into your account and find all your order information. Click on “My Orders” and click on “View Details” and you can click on “Track” to find out where your package is. You can also submit a ticket to find out about your order.

Here at Hala Plants LLC, we take pride and strive to make sure all packages are delivered in a timely manner. You should receive your order within 2-5 business days depending on what state you reside in from the date your order was placed. For more information on shipping please refer here. You may also track your order once it has shipped by signing into your account and clicking the “My Orders” button.

PAYMENT INFORMATION

We gladly accept Visa, MasterCard and American Express & PayPal. If your card has been issued outside the UAE, please note that your order may need additional verification before it can be processed. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.

If an item is priced incorrectly on the shelf, or scans at the wrong price at the till, retailers are under no obligation to honour it, under the Sale of Goods Act. They can offer the item at the correct price or refuse your money and withdraw the product from sale.

we respect your privacy and take protecting it seriously. This Privacy Policy covers our collection, use and disclosure of information we collect through our website and service. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which our Clients have engaged us.

ORDERS AND RETURNS

1. Check your shopping cart. Check over the items listed in your shopping cart. …
2. Visit Ship, Bill and Pay screen. Make sure you’re logged in to your account. …
3. Review your order. You will now see a display of your order information and your complete cost, including shipping and tax. …
4. Get your receipt.

Please select this button, you will then be asked to confirm your cancellation request. To continue cancelling your order select ‘CANCEL ORDER’ again. If you do not wish to cancel your order, select ‘No, return to order’. Once an order is cancelled, we cannot undo this.

If I can be of assistance, please do not hesitate to contact me. If you require any further information, feel free to contact me. … Please feel free to contact me if you need any further information. Please let me know if you have any questions.